Installing Office 2010 Pro on a Citrix Xenapp 6 EVA server

We set up a Citrix XenApp 6 EVA server for a Client recently and ran into some snags setting up Microsoft Office Professional Plus 2010 on the system. First, Citrix published a Knowledge Base entry with a Step by Step guide on how to prepare Office for the installation here: http://support.citrix.com/article/CTX124565

Once set up and published, we were getting this error whenever we tried to start the application.

Microsoft Office cannot verify the license for this application. A repair attempt failed or was canceled by the user. The application will now shut down.

http://support.citrix.com/article/CTX126918

Syndeo’s latest IT service!!

We are proud to present a new IT service! We  have recently added online backups called Syndeo Protect Backup.  It is an alternative to tape based data recovery systems that is innovative and cost effective.  This new service is easy to install, use, and administer, and it is available 24 hours a day 7 days a week!  It is suitable for small, mid sized, and enterprise wide LAN computing environments that want a secure, off-site safeguard for their critical business data.  Some features of Syndeo Protect Backup are real time restoration, quick data recovery, and advanced backup for all popular email applications.  These popular email applications include Exchange,  Outlook 2007, and GroupWise.  It is also extremely well at multi tasking for increased productivity.  So why choose Syndeo Protect Backup?  There is no need to change tapes because everything is automated and backed up every night.  If that is not a good enough reason how about because we ensure  that 100% of  your information is secure because we have the highest level of encryption and a Support Engineer monitoring your files everyday.  Think about getting Syndeo Protect Backup.  You will not regret it!

The Benefits of Microsoft Office 365 Sharepoint

Sharepoint 365 is a program that lets small businesses stay organized.  There is no set up required because Microsoft does it for you.  This program gives small companies a way to stay connected with their employees and stay hands on.  It focuses on real project benefits and is easy to use.  It sets up a personal website that can be effortlessly customized for each business.  Any documents that are entered into Sharepoint can be viewed, edited, and managed throughout the company, at any place whether it be at home or at the office.  This program is a great entry way for small to medium size businesses.  Read on to see examples of how great sharepoint really is.

Does your company have a lot of everyday routines? Sharepoint has a system for reminders.  If a business has monthly/weekly/or daily routines that need to be reminded of, they can be entered into the Sharepoint database and the business user will be reminded when required.  Another example of how Sharepoint works is the search bar.  If a user cannot find something the search bar is one of the best around.  It brings you to anything that can be related to your search with ease.  Sharepoint is also great for keeping track of projects that are going around.  It helps sync your employees with your projects to find out what stage they are in.  Are you a small business owner that needs help organizing? Think about getting Office 365 installed.

Online backup vs. External backup

Which method of backup do you prefer, online or external?  Here are a few things to think about when deciding.  The upfront costs for both are vastly different.  The online backup requires a simple subscription of 4.95$ per month.  The external backup however requires software and a USB purchase totaling around 165$.  The next thing that was researched was the ongoing costs.  The online backup is 4.95$ per month, every month, while the external backup has no ongoing costs because of the high upfront cost.  With the ongoing cost of the online backup a purchase of a subscription is necessary.  If the 2 year subscription is bought, with usually a discount of 20% given at the time of purchase it would be around 83$, multiply that to give you 4 years and that is a total of 165$; same as the external upfront costs.  After 4 years, they cost about the same.  The setup time is also around the same, however with the external backup the hard drive must be installed, providing an extra step.  The time it takes to backup files is drastic.  The online backup takes day’s maybe weeks, while the external backup takes a few hours.  The last situation that was looked at was the safety.  The online backup is extremely safe, it cannot be physical damaged or stolen, while the external backup can be physically destroyed and all information will be lost.  Again, which do you prefer?

Small business and the digital world.

The thoughts of small business owners and how social media will affect the business.
Here are some ideas of how a small business owner should adapt to the change.

1. Businesses Mine Big Data

Companies are realizing that they have a lot of information on their hands and will need tools to mine it, make sense of it and monetize it.
With just a few dollars a month a smalll business owner can use powerful tools either via desktop or on their tablets. This information can help
one to see company information pertaining to their HR, sales, and social media.
2012 is the year when small businesses start to bring together data from their website, customer purchase behavior, digital
marketing campaigns and social media activity around their brand to drastically impact the quality of their digital marketing efforts.

2. Websites Optimize for Tablet Commerce

Since 2010, the tablet has been used not only as a browsing mechanism, but a true mobile business tool as
well. Clients are demanding more mobility and integration of mobile devices for document sharing, emailing, social media and more.
It is imperative for retailers to optimize their websites for tablet usage. Small businesses should review their sites for the touch and fix on any usability issues.

3. Brands Become Publishers

Businesses are now becoming the publishers of their own content. So company blogs, e-newsletter, allows the company to get the message to the market. But also
to bypass media outlets and go right to the target audience.

4. Loyalty Programs Go Digital

Loyalty programs continue to get better and easier to use. Allowing companies to offer free stuff and coupons on products or services.
The next wave of loyalty programs for small businesses will leverage customer databases of purchase history,
marketing campaign response rates and social media activity like check-ins and brand mentions to customize rewards to an individual. One only needs to look
at companies like Bellyflop, Stampt and SpotOn — and Google’s acquisition of Punchd — to see this emerging already.”

5. Websites Integrate Social Login

Social login is where you can use your Facebook, Yahoo and Google IDs [among others] to login to various websites.
Social login allows one to login without having to create dozens of user names and passwords.

6. Businesses Pull Back on Daily Deal Spend

Daily deal business is evolving, and it’ll certainly will be a major outlet for lead gen spend going forward.Small businesses may have used daily deals as a ‘gateway’
to social marketing, but will now focus on their own content and other technologies which give them more control over sustainable growth and profit.”

7. Scheduling Continues to Go Cloud

Over the next two to five years, the physical appointment book will be gone altogether and replaced with online counterparts.
WIth facebook, Twitter and company blog, one company sourced 75% of its business. Small Businesses should take note and move towards digital scheduling in 2012.

A workday with no e-mail?

Imagine a work day with no email…

One company in France is going to make this a reality.   Within two years, the firm Atos will ban all internal e-mail from company communications.  Employees will have to rely on communicating via IM or online documents that can be edited by several users at one time.

Atos has 74,000 employees in 42 countries.  The CEO, Thierry Breton estimates that only 10% of the 200 daily emails that his employees receive each day are useful and that 18% are spam.  The Managers at the firm spend 5-20 hours each week reading emails.

Recent studies have shown that overall email use is down among younger people.  These inviduals prefer a faster way of communicating like text messages or IM.

Will other organizations follow?  Is this the beginning of the end of e-mail?