Manage your organization’s IT infrastructure with Syndeo’s on-demand client IT Portal now available with a completely revised user interface and the addition of several exciting new features!

New Features

• Increased Access Security. All requests to the portal are SSL encrypted. Your data is safe from prying eyes on the Internet.
• Rating System. Click on the Rating button to enter information on the Worklog or Support Ticket.
• Online Service Requests. Users can login with a company account and post service requests.
• Knowledge Base. View important details about your IT infrastructure IP addresses, backup strategy and emergency contact information.
• Search Engine. The Google Search for any type of information within your IT database; past Worklogs, Support Tickets and Knowledge Base.

Syndeo’s IT Portal keeps you up-to-date with accurate information about our work and your organization’s IT infrastructure.

Contact us to learn how to create an IT Portal for your organization.

Already have an account but forgot your login credentials? Click here to retrieve your login and password information.

Tooltips are provided on all screens and data entry forms. Just mouse-over any field to get a detailed description of its purpose.

• Ticket Tracking System. View and open the status of Support Tickets
• Calendar. View important dates such as scheduled visits and subscription expiration dates
• View Worklogs and Tasks. View past and present worklogs including details of each individual task performed
• IT Inventory Management. Information about your servers, desktops, laptops, printers and network hardware
• License Management. Track software licenses and installation